Case Study: Technology Infrastructure Solution for Bloom Hotel
๐จ Organization: Bloom Hotel
๐ Location: Pune, Maharashtra
๐ข Industry Segment: Hospitality / Hotel Industry
โ Customer Requirement
Bloom Hotel aimed to enhance its guest experience and operational efficiency with the following core requirements:
- Stable Wi-Fi Connectivity in all guest rooms and public areas (lobby, corridors, dining).
- Complete Surveillance Solution to cover all public zones within the hotel, ensuring guest and staff safety. (Note: No cameras in private guest rooms.)
- Reliable Intercom System for internal staff communication and room-to-reception connectivity.
- PA System to enable soft background music in public areas for ambiance and announcements.
๐ก Our Solution
To address Bloom Hotelโs needs, we provided a comprehensive and scalable solution:
๐น Wi-Fi Network (Grandstream GWN Series):
- GWN7624 Wall-Mount Access Points deployed in guest rooms for discreet and efficient coverage.
- GWN7625 Ceiling-Mount Access Points installed in public areas for wide-angle signal distribution.
- Centralized management via GWN.Cloud for easy monitoring and performance tuning.
๐น Surveillance System (Hikvision):
- Installed Hikvision IP Cameras covering:
- Hotel entrance and lobby
- Hallways and common areas
- Parking and perimeter zones
- Configured with NVR-based storage and remote access through Hik-Connect for management and security heads.
๐น Intercom System (Analog):
- Provided a cost-effective analog intercom solution, ensuring:
- Room-to-reception communication
- Staff coordination across different departments
- Seamless internal calling with minimal latency
๐ PA and Music System โ Ahuja Audio
- Ahuja Ceiling Speakers installed in public areas to:
- Play light background music to enhance the guest vibe.
- Broadcast announcements in case of emergencies or general hotel communication.
โ๏ธ Challenges Faced
- Structural Limitations:
- The building design involved thick concrete walls, impacting wireless coverage.
- Solution: Conducted a thorough Wi-Fi survey and strategically placed APs to avoid signal dead zones.
- Cabling Constraints:
- Retrofitting cables in an operational hotel required minimal disruption.
- Solution: Utilized existing pathways and worked during low-occupancy hours.
- Device Compatibility:
- Existing analog infrastructure had to be integrated with modern systems.
- Solution: Used hybrid approaches to ensure compatibility without full overhauls.
๐ฅ About Ten Delta
Ten Delta is a leading technology solution provider specializing in network infrastructure, security, and communication systems. We deliver tailored solutions across industries, with a strong presence in the hospitality sector. Our commitment is to quality, scalability, and post-installation support.
๐ About Bloom Hotel
Bloom Hotel, Pune, is part of a fast-growing hotel chain focused on delivering a vibrant and seamless stay experience. With a mission to offer modern comfort, the hotel emphasizes technology-driven amenities to enhance guest satisfaction and operational efficiency.
๐ Results
- Guests now enjoy seamless, high-speed internet throughout the hotel.
- Enhanced safety and security through comprehensive camera coverage.
- Hotel staff communicates effectively using the intercom system.
- Soothing background music enhances the guest experience in common areas.
